Uyini umphathi wehhostela? Namuhla, leli gama liya ngokuya landa, kepha hhayi wonke umuntu uyazi ngencazelo yalo yangempela. Kulesi sihloko sizokutshela ukuthi leli gama liyini, nokuthi livele nini.
Kusho ukuthini ukubungaza izivakashi
Umsingathi (ovela ku-English hostess - u-hostess, umphathi) ubuso benkampani umsebenzi wayo ukuhlangabezana nezivakashi ezindaweni zokudlela, emahhotela, emibukisweni emikhulu nasezingqungqutheleni. Umgcinisivakashi kufanele abukeke emuhle, abe nenhlonipho, abe nenhlonipho, ahlakaniphe, futhi ngokuvamile akhulume ulimi olulodwa noma eziningi.
Leli gama lavela ngesiNgisi kudala ngeNkathi Ephakathi. Ngesikhathi esifanayo, yavela kwisichazamazwi saseRussia kuphela ngasekupheleni kwekhulu leminyaka elidlule.
Ngokuya ngendawo yomsebenzi, indawo yomsebenzi wehhostela ingahluka kakhulu. Kodwa-ke, konke lokhu kwehlela ekutheni umuntu omele lo msebenzi ubophekile ukuhlangana nezivakashi, azinikeze izinsizakalo ezithile, uma kunesidingo.
Inkampani idinga umphathi wehhostela ukuze izuze izivakashi kumikhiqizo noma izinsizakalo zayo, inethemba lokuthi izoba ngamakhasimende abo ajwayelekile. Umuntu ophethe izivakashi ungumuntu wokuqala ohlangana naye lapho ungena endaweni yokudlela, enkampanini, ehhotela, embukisweni noma ehholo lokwethula.
Ngenxa yabasebenzi abanjalo, izivakashi zizizwa zisekhaya futhi zingathola imininingwane ngezindaba ezizithandayo. Iqiniso elithandekayo ukuthi muva nje sekuqale ukwenziwa lokho okubizwa "ngezinsizakalo zokuhambisa", okungenye yezinhlobo zabasebenza emakhaya. Ukuhambisa - ukuhambisa amaklayenti emicimbini lapho kungasiko ukuya wedwa.
Ngakho-ke, ngamagama alula, u-hostess ungumsebenzi osebenza ngezindlela eziningi ohlangana nezivakashi, aqondise umsebenzi wabasebenzi, ajabulise amakhasimende, futhi axazulule izingxabano ezingaba khona.